At Glam Fleur we go to great lengths to ensure that each box we pack is as secure as possible, however on rare occasion boxes can get damaged during shipping. If this has happened to you, please contact us as soon as possible and we will make sure to correct the issue. To start the process, simply send us a photo of the damage along with your order number to Support@glamfleur.com. Please include your full name, address, and a description of the issue. Customer satisfaction is our number one priority and we will work our hardest to make sure you leave with a smile.
Are you too excited about our long lasting flowers to wait for shipping? Fortunately for you, we offer sameday luxury flower delivery and pickup to our LA natives! If you’re a Los Angeles local, please call us at (800) 915-5112 or stop in at 7659 Alabama Ave, Canoga Park, CA 91304 to get your order.
For those of you who ordered a local delivery, the order is hand delivered in a custom Glam Fleur retail bag. All local deliveries will require a signature. If you ordered from our online store, we package your Glam Fleur arrangements meticulously to ensure the protection of your flowers in transit.
The length of time will depend on your location and which of our many delivery options you choose at checkout. We have an innovative calendar feature available on the checkout page that allows you to choose the day you’d like your shipment delivered. To view the calendar, simply add your order to the cart and start your check out process!
At the moment, we only deliver to states in North America. However if you’d like Glam Fleur to cater to your country, send us an email! If we get enough demand from a specific country, it’ll jump to the top of our list when we’re considering expanding. Send us an email at Support@glamfleur.com.
To place an order, head to www.glamfleur.com and take a look at our large selection of genuine rose arrangements that last 12 months! Select your favorites and continue to checkout. If you live in Los Angeles County, you can place an order by calling us at (800) 915-5112 or visiting our Canoga Park location.
If you have a specific idea in mind for a Glam Fleur arrangement, we have the perfect method for you. If you click here it will take you to our “Design Your Own” product page. You can select the size, box color, rose color, and how you’d like your roses to be arranged. With this fun tool, there are endless possibilities. Let your creativity shine by designing your own Glam Fleur rose arrangement today!
For your convenience, we accept every major credit card and some secure 3rd party services, including PayPal and Google Pay.
When filling out your information on the checkout page, please make sure to include your email address and phone number. Your tracking information will be sent to the email address provided with details telling you how to track your order via FedEx or UPS.
To assist your roses with lasting even longer than the guaranteed 12 months, follow these tips.
1.Leave your roses in their platform and try to keep handling them to a minimum. While these roses are preserved to last a long time, they are still susceptible to being dropped and crushed with enough pressure.
2.When roses are not in use, use the glamorous box cover provided to store.
3.Do not, under any circumstances, water your roses. The dehydration process preserves your roses and the peak of their beauty and water is no longer required.
4.Keep your roses out of direct sunlight.
Have you ever wondered how items like soap or candy are preserved to make them keep their form for solong? It just so happens that the method used to preserve these items is almost exactly how we preserve our roses. By being processed with non-toxic glycerine, our roses have a superior lifespan allowing them to last up to a year, or even longer with proper care.
Your Glam Fleur luxury roses will arrive with a genuine rose scent that lasts for months!
Leave your luxury roses in the box, resist handling them-even though you really want to. Do Not Water your roses. With the dehydration process, you are ensured that your roses are preserved at peak beauty, and water is not needed. Keep roses out of sunlight and away from direct light.
All of our Luxury roses and arrangements are naturally preserved and safe for the environment. Any scent or dye used is environmentally friendly.